Eligibility:
Minimum Bachelor’s (Master’s preferred) from a reputable university
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Experience:
2 years of experience in Customer Relationship role or Fresh graduates from a reputable university with high academic records
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Job Responsibility:
- To ensure that the service offered to the customers is reflective of the Bank’s standards
- To achieve the agreed service target as given by the Branch Manager and Premium Relationship Manager
- To develop a potential customer data base for new business development
- To maintain a list of complaints of premium banking customers and follow-up/ coordinate its resolution with concerns
- To offer exceptional service to all customers at all times and a satisfactory resolution to all queries
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Skills & Knowledge:
- Strong empathy and listening skills
- Basic interpersonal and marketing skills
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Department:
Premium Banking (Retail Banking Group)
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Location:
- Karachi
- Lahore
- Rawalpindi
- Islamabad
- Sialkot
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Last date:
02 March, 2023
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Apply Now* |
*Only shortlisted candidates will be called for interview.
Preference will be given to those who have qualification in Islamic Finance. |