Career Opportunity MARKETING EXECUTIVE For sales department

SECURITY GUARD
For factory site

Requirement for Marketing executive: Bachelors or Masters degree holder with good interpersonal communication and presentation with customer relationship skills.

Experience: Fresh / Experienced

Requirement for security guard: Matric Pass Army retird.

Location: Thokar Niaz Baig, Railwind Road, Lahore.

Contact: 03207889014

Apply at jobsip2019@gmail.com


 

Unit Head Voice of Customer & Quality Assurance

Job Detail

Industry
Banking/Financial Services
Functional Area
Client Services & Customer Support
Total Position
1
Job Type
Full Time/Permanent ( First Shift (Day) )
Department
Corporate/Commercial Banking
Job Location
Karachi
Gender
No Preference
Minimum Education
Bachelors
Degree Title
Master of Business Administration
Career Level
Department Head
Required Experience
8 Years – 10 Years
Apply By
Aug 6, 2022
Posted On
Jul 6, 2022

Job Description

Role Overview

Unit Head VoC & QA will ensure robust plans are developed and actioned to support the achievement of country Customer Experience goals through market research and building a climate receptive to change and addressing the people factors that need to be aligned to continuously improving the way we work. The incumbent will act as a catalyst for embedding the SQ framework and behavior within the bank. The Unit Head’s responsibilities include coaching business and support segments to ensure the change is successful to implement and facilitate delivery of the Customer Experience agenda and drive improvement actions on the key experiential components to support the bank’s vision.

This role is also responsible for the overall quality of Complaint Resolution. This position is responsible for making certain not only that the QA team is properly aligned with the business goals of the bank, but also that the entire Complaint Handling team understands the quality objectives of the bank. The primary goal will be towards producing exceptionally high quality assurance process in as little time as possible.

Key Tasks and Responsibilities

  • Develop and implement the voice of customer program with the objective to keep finger on the pulse of the customer.
  • Design surveys to identify customer loyalty and satisfaction and recommend strategic remediation for Product/ channels / segments.
  • Conduct in depth customer satisfaction surveys across all FBL business and touch point with a view towards ascertaining paint point / competitive advantage
  • Conduct strategic competitive scans across our retail, consumer finance and digital businesses with a view towards effectively benchmarking FBL in the market
  • Gather Psychographics data (financial and lifestyle preferences) on our target customer sets to support refinement of existing product proposition and prioritize new initiatives.
  • To collect, analyze and share results complete with action plans and customer feedback highlights to enable and facilitate effective gap rectification
  • To effectively follow up with stakeholders for implementation of action plan
  • Develop & monitor implementation of ‘Voice of Customer (VoC)’ systems through various internal/external surveys (e.g. Customer Satisfaction Survey (CSS), Mystery Shopping Program (MSP), Focus Groups, and Market Research etc). Present industry best practices & competitive analysis.
  • Contribute to the identification of opportunities for continuous improvement of systems, processes and practices within the function; considering ‘market best practice’, improvement of business processes, cost reduction and productivity improvement.
  • Develop, implement and embed quality assurance process as part of Complaint Handling process
  • Lead QA team to ensure complaints are being resolved with a higher level of customer satisfaction
  • Provide regular feedback in making Complaint Management process more robust and customer centric
  • Any other task assigned by the Dept Head/ Functional Head

Required Skills

Delegation, Team Management Skills, Quality Assurance, Voice of the Customer Analysis, Voice of the Customer,


Apply Now

Attock-APL

Job Details

Department: Consumer Sales Department
Category: Industrial Sales
Total Position: 1
Job Type Trainee
Job Location: Lahore
Gender: Male
Age: 26 to 30 years
Minimum Education: Bachelors
Degree Title: BBA (Hons) (Marketing)/ MBA Marketing
Career Level: Internship
Required Experience: Less then 1 year
Required Travel: Required
Apply By: 2022/07/31
Posted: 2022/07/15

Job Description:

The potential candidate will be required to undertake the following responsibilities:

  • Gathering and Collecting market information/ intellegence
  • Preparation of sales report
  • Preparing business porposals
  • Coordinating with logistics and finance team.
  • Support Manager in daily routine tasks.
Skill Required:
Keen Learner, Good Presentation and Public Speaking Skills, Good Verbal and Written Communication Skills, Good Knowledge of Industry and Associated Business

www.apl.com

HSRG

Our client, a reputable financial institution and an equal opportunity employer, is looking for dedicate experience and highly skilled professionals for the fallowing positions to be bases at their Karachi Office.


Job Title

1-Manager service Quantity

2-Product Manager Consumer Assets


Location: Karachi

Interested candidates may visit our website for details at:

hsrgonline.com/jobs-client


SHIBLI

CAREER OPPORTUNITIES 

Established in 2012 SHIBLI is an international organization pioneer specialized in the designing and manufacturing of security system. With our innovative & cutting-edge product, we aim to contribute to the global surveillance security  industry. We invites applications from young, motivated & dynamic individual to join our Sales & Production team.

 ASSOCIATE MANAGER SALES 

Reporting to the Manager Sales, the Associate Manager Sales will actively engage in Sales of company cutting-edge technology based products and services and strengthen sales operation by creating effective sales management strategies.

  • Bachelors in Engineering (Electrical/Electronics/Industrial/Mechanical) or Business Administration from an accredited university.
  • Minimum 02 years of works experience in sales management and marketing. Preferably involving field travel and dynamic operations

⇒ TRAINEE ENGINEER

Minimum Bachelors Degree in Electronics or Electrical Engineering from an accredited university. Excellent written. Verbal communication and presentation skills. Test and debug skills (using oscilloscope, logic analyzer, multi-meter, etc)

⇒ ELECTRONICS SPECIALIST    

DAE in Electronics from recognized institution. Knowledge of ESD Sensitivity, EPA, Computer literate and ability to use MS office application.

Visit  www.shibli.com/careers  to apply online and view the detailed job description latest by JULY 8,2022. SHIBLI offers an excellent work environment, attractive salary, benefits package, and several opportunities to develop your career.

Only shortlisted candidates will be called for Test and Interview.

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