FINANCE

FINANCE DEPARTMENT / GOVERNMENT OF SINDH

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APPOINTMENT OF DIFFERENTLY ABLED PERSON
ON VACANT POSTS AGAINST 5% QUOTA
SITUATION VACANT

Applications are invited from differently abled persons under 5% quota holding domicile of district concerned for filling up the vacant posts of Sub-Accountant (BPS-14) at Treasury Office, Karachi / District Accounts Offices in Singh.

Name of Office

Treasury Office, Karachi

District Accounts Office, Hyderabad

District Accounts Office, Sukkur

District Accounts Office, Shaheed Benazirabad

District Accounts Office, Khairpur

District Accounts Office, Jacobabad

District Accounts Office, Sanghar

District Accounts Office, Thatta

District Accounts Office, Kamber @ Shandadkot

District Accounts Office, Tando Allahyar

District Accounts Office, Matiari

District Accounts Office, Jamshoro

District Accounts Office, Dadu

District Accounts Office, Tharparker @ Mith

District Accounts Office, Mirpurkhas

District Accounts Office, Badin

District Accounts Office, Shikarpur

18 District Accounts Office, Kashmore

District Accounts Office, Ghotki @ Mirpur Mathelo

TERMS & CONDITIONS;

  1. The vacancies are purely temporary and will be made permanent after completion of probationary period and services can be terminated.
  2. The applications along with attested copies of testimonials of academic qualification, CNIC, Domicile, PRC, Experience Certificates, Photographs should be submitted to the Section Officer (Try) Finance Department, Government of Sindh A.K Lodhi Complex Building.
  3. Applicants must provide Disability Certificate.
  4. Only eligible / shortlisted candidates will be called for test and interview .
  5. No TA/DA is admissible to the candidates for test / interview.

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HRSG, People & Business Partnering

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CAREER OPPORTUNITIES

Our client, a reputable financial institution and an equal opportunity employer, is looking for dedicated, experienced and highly skilled professional for the following position to be based at Islamabad.

Job Title

GM / Chief Executive

Qualification and Experience

  • Minimum graduation or equivalent in the discipline of banking, finance, economies or business administration,
  • CFA, FRM. CPA or CMA will be added as an advantage.
  • Minimum 15-20 years of work experience in a financial institution with minimum 5 years at a senior level as EVP and above.

Job Objectives

The GM / Chief Executive is responsible for achievement of the organization’s corporate and business goals by implementing business strategy, accomplishment of vision and mission as per directions provided by the board of Directors from time to time. The board delegates responsibility to the management and also day-to-day operations of the company to the GM/CE. GMICE has otherty to cany out these responsibilities. in accordance with the directions and policies established by the Board.

TERMS AND CONDITIONS

. Candidates fulfilling the criteria mentioned for the post are encouraged to apply and submit their resume and CNIC via email or post.
. Incomplete details and those app received after the last date shall not be entertained.
. The company reserves the right of cancellation of any and / or all the advertised position($) at any stage. .Only short-listed candidates shall be called for interview.
. No TA/DA will be provided to the candidates appearing for the interview.

Interested candidates may visit our website for details at hersgonline.com/jobs-clients/job-category/banking-finance-
Insurance/ Candidates can email their CV to HRSG by mentioning the position name in the subject line at
publicsector@hragonline.com or via post by mentioning the position applied for in the upper right comer on the envelope at HRSG People & Business Partnering, HRSG House 46-D Street, 46 Off Shahrah-e-Faisal, Karachi, Pakistan, by 10th August, 2022.

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Chief Internal Auditor

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A well reputed Modaraba Company invites applications from suitable candidate for the following position at its Head Office in Karachi. Interested candidate may apply at careersopportunity12@gmail.com latest by 7th August 2022.

Qualification:

(a) member of recognized body of professional accountants; or

(b) certified internal auditor; or

(c) certified fraud examiner; or

(d) certified internal control auditor; or

Any professional qualification in Islamic Finance will be treated as an added qualification.

Experience:

Minimum of 10 years of relevant experience preferably in Modaraba /NBFC Banking sector.

Skills:

Highly motivated, result oriented, leadership skills, well-versed with modern auditing techniques, applicable regulation, Laws and practices.

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NATIONAL SECURITY PRINTING COMPANY

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CAREER OPPORTUNITY

NSPC is the only Security Printing Company, wholly owned by Ministry of Finance, Government of Pakistan. it is progressive and dynamic Company fulfilling diversified needs of customers nationwide for strategically important security and revenue documents. We are committed to human development, quality, reliability and operational safely for our employees, contractors and business partners.

The Company is looking for highly-motivated, diligent and resourceful professionals for the position of Stenographer for the office of the Managing Director.

Name of Position

Stenographer

Education

Minimum Bachelor Degree preferably B.Com from reputable University

Experience

1-Minimum 5 years in similar position.

2-A speed of 100 words per minute in shorthand.

3-Typing speed 40 words per minute in English.

4-Computer literate (Proficiency in MS Word, MS Excel, Power Point, Usage of Internet and E-mail)

SALARY & FRINGE BENEFITS

Salary: Rs. 45,000/- per month

Fringe Benefits: Bonus, Hospitalization, Group Life insurance and other facilities as per Company policy.

NOTES

1-This is merit based position in Karachi. Candidates short listed by NSPC will be Invited for interview.

2-No TA/DA will be admissible.

APPLICATION PROCEDURE / GUIDELINES

Interested candidates meeting the above mentioned eligibility criteria must send their detailed CVs along with two recent photographs, copies of degrees / Testimonials & CNIC within 15 days of publication of this advertisement to the director supply Chain (Acting). National Security printing Company, Jinnah Avenue, Malir Halt, Karachi-75100, Phone # 021-99248511-15

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Institute of Business Administration Karachi (Business Development Executive)

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Position: Business Development Executive – CEJ

An entrepreneurial, passionate salesperson with a proven track record as a Business Development Executive who will be responsible for strategic and operational business development.

MAIN DUTIES & RESPONSIBILITIES:
•	Report to Assistant Program Manager  
•	Implement growth strategy for the Centre 
•	Secure research grants for the Centre 
•	Reach out to potential donors including corporate clients 
•	Draft and submit proposals for trainings and other programs, including financial proposal  
•	Draft agreements and contracts for clients 
•	Draft and facilitate signing of agreements for clients and instructors/trainers  
•	Liaise with clients for any changes in budget after agreement/MoU  
•	Maintain relationships with clients 
•	Hand over training/project to Assistant Program Manager and/or Program Executive once contract signed  
•	Collaborate on and facilitate grant proposals 
•	Coordinate with administration and logistics officers for approvals of financial quotations 

QUALIFICATION & EXPERIENCE:
The incumbent shall have a at least a Bachelor’s Degree in Business, Marketing, Finance or similar field with Minimum of 2 years of experience in sales, business development or similar role

KNOWLEDGE & COMPETENCIES:
•	Excellent multitasking skills
•	Ability to prioritize tasks
•	Excellent verbal and written communication skills
•	Ability to present and explain ideas to a variety of audiences
•	Strong organizational and time management skills
•	Ability to work under pressure
•	Strong customer service skills
•	Ability to sell value and create credibility
•	Ability to maintain a high level of professionalism and confidentiality
•	Enthusiastic to build good relationships with people 
•	Ability to work well in a team environment

Last Date to apply: August 7, 2022

Apply

Unit Head Voice of Customer & Quality Assurance

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Job Detail

Industry
Banking/Financial Services
Functional Area
Client Services & Customer Support
Total Position
1
Job Type
Full Time/Permanent ( First Shift (Day) )
Department
Corporate/Commercial Banking
Job Location
Karachi
Gender
No Preference
Minimum Education
Bachelors
Degree Title
Master of Business Administration
Career Level
Department Head
Required Experience
8 Years – 10 Years
Apply By
Aug 6, 2022
Posted On
Jul 6, 2022

Job Description

Role Overview

Unit Head VoC & QA will ensure robust plans are developed and actioned to support the achievement of country Customer Experience goals through market research and building a climate receptive to change and addressing the people factors that need to be aligned to continuously improving the way we work. The incumbent will act as a catalyst for embedding the SQ framework and behavior within the bank. The Unit Head’s responsibilities include coaching business and support segments to ensure the change is successful to implement and facilitate delivery of the Customer Experience agenda and drive improvement actions on the key experiential components to support the bank’s vision.

This role is also responsible for the overall quality of Complaint Resolution. This position is responsible for making certain not only that the QA team is properly aligned with the business goals of the bank, but also that the entire Complaint Handling team understands the quality objectives of the bank. The primary goal will be towards producing exceptionally high quality assurance process in as little time as possible.

Key Tasks and Responsibilities

  • Develop and implement the voice of customer program with the objective to keep finger on the pulse of the customer.
  • Design surveys to identify customer loyalty and satisfaction and recommend strategic remediation for Product/ channels / segments.
  • Conduct in depth customer satisfaction surveys across all FBL business and touch point with a view towards ascertaining paint point / competitive advantage
  • Conduct strategic competitive scans across our retail, consumer finance and digital businesses with a view towards effectively benchmarking FBL in the market
  • Gather Psychographics data (financial and lifestyle preferences) on our target customer sets to support refinement of existing product proposition and prioritize new initiatives.
  • To collect, analyze and share results complete with action plans and customer feedback highlights to enable and facilitate effective gap rectification
  • To effectively follow up with stakeholders for implementation of action plan
  • Develop & monitor implementation of ‘Voice of Customer (VoC)’ systems through various internal/external surveys (e.g. Customer Satisfaction Survey (CSS), Mystery Shopping Program (MSP), Focus Groups, and Market Research etc). Present industry best practices & competitive analysis.
  • Contribute to the identification of opportunities for continuous improvement of systems, processes and practices within the function; considering ‘market best practice’, improvement of business processes, cost reduction and productivity improvement.
  • Develop, implement and embed quality assurance process as part of Complaint Handling process
  • Lead QA team to ensure complaints are being resolved with a higher level of customer satisfaction
  • Provide regular feedback in making Complaint Management process more robust and customer centric
  • Any other task assigned by the Dept Head/ Functional Head

Required Skills

Delegation, Team Management Skills, Quality Assurance, Voice of the Customer Analysis, Voice of the Customer,

Apply Now

Customer Service Officer – Hiring Across Pakistan

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JOB PURPOSE

BankIslami Pakistan Limited is one of the largest Authentic Islamic Bank with a network of 330+ Branches across Pakistan. We are offering exciting roles in the Branch Banking across Pakistan for motivated individuals who like to work in sales and business development functions.

Job Role

This is career-oriented position in the Branch Operational Team for experienced individuals with clearly defined learning and career pathways. Responsible to work at the Cash Counter, Remittance, and Clearing Counter of the Branch in accordance with BIPL Policies and Procedures. Opening & Closing accounts as per banking policy. Greet with respect and provide friendly environment, manage difficult situation politely and communicate professionally.

Eligibility Criteria
At least 1 year of experience of Customer dealing / services. Minimum 16 years of education in
(Finance, Commerce, Marketing or Economics from a reputable university / institute recognized
by HEC. At BIPL, we provide Professional Environment, market competitive Salary package, stream of
attractive Fringe Benefits.

Apply Now